Support

Installation Mobile App

Readers install the Zamml mobile app from Google Play or Apple App Store; the app is available free of charge.

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The following explanations apply to use of Android or iOS alike. Where functions are different the descriptions indicates explicitly, to which operating system it applies.

The layout of the app may vary slightly between Android and iOS.

Usage

If you open the app for the first time the home screen is empty. Tap on the “magnifying glass” icon to open the search box. Enter a search term and submit by tapping “Enter”, “Return” or ↩ on the screen. The search result appears on the screen. Tap on the issue you wish to download. The download starts.

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Please note: downloading via mobile Internet may not be free of charge with your mobile phone data plan and you may incur costs. If you are abroad its recommendable to limit download to accessible Wi-Fi connections.

A downloaded publication is stored in your mobile phone and accessible anywhere. A downloaded publication appears on your home screen. Tap the image and to open a specific issue. Navigate through the various articles of a publication by using the usual finger swipes left&right and up&down on the screen. Swipe from left border to screen center or tap on Z in top left corner to access the chapter drawer.

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Via the “share button” Share Button in the menu bar you can post infos on an article directly into your preferred app (eg. Facebook, WhatsApp, Snapchat Email) and share it with your contacts.

Apple SharingAndroid Sharing

 

 

 

Tap&hold an issue on the home screen to delete it. Confirm deletion in the popup and erase all linked data for this publication from the mobile phone memory.

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Error when downloading an issue

If you encounter an error during download or a publication does not appear on the home screen after download, quit the app and open it again afterwards. Often it is enough to tap the back button to do this. Though, some apps have to be removed from the app history list in order to quit them. Android: tap on the square screen button bottom right and delete app from the history list. iOS: tap&hold the front button and swipe the app out of the history list.

Login or registration

Tap the settings wheel in the top left corner and tap „Login“.

 

 

 

 

 

On the new screen are several options. Login directly with an existing Facebook or Google account.

Otherwise tap on “Register” to setup a new user in Zamml. After you have entered your personal details and a valid email address, check the email inbox and click the link in the confirmation email to activate your account. If the web address in the email is not clickable, copy it into the web browser. Click the button “Activate account” on the web page.

 

 

 

 

 

 

 

 

After confirmation of the registration enter email and password and tap login.

Successful login via Facebook, Google or Zamml is confirmed and in the setup menu “Logout” appears.

In case you have “lost the password” tap “Forgot password?” and submit your email address. Check your email inbox, Zamml has sent you a new password. We strongly advise you to change to a new password on the page www.admin.zamml.com/login. Login with the new password from the email and click “Change password”.

Error after app update (iOS only)

It is possible that the iOS app does not work properly after an automatic app update and downloaded issues are not visible. Please uninstall and re-install the app via Apple AppStore. Afterwards it should work without any problem. Sorry for any inconvenience. If you are a subscriber, app uninstall does not impede your subscription in any way. Just login after you have re-installed the app and download subscribed publications like before.

Android users do not have this problem.

In case of persisting problems or other questions, please do not hesitate to contact us directly at info@zamml.com

Subscription

Editors have the possibility to limit access to specific publications. You cannot download such a publication without a subscription. To subscribe please contact the editor. After you have registered with your editor as a subscriber you will soon get a confirmation email from Zamml. As soon as your subscription has started you can download such publications. Important: in the Zamml mobile app you need to be logged in to access your subscriptions.